Posts in Category: patient satisfaction

Webinar to Highlight a Winning Data Analysis Strategy 

Christiana Care Health System, one of the largest healthcare providers in the mid-Atlantic, has achieved wide-ranging improvements in both clinical performance and business outcomes after implementing strategies designed to ensure top-quality care delivery while at the same time containing costs.

Christiana's success began with a data strategy that will be laid out in a complimentary webinar called Delivering Clinical and Business Excellence: The Power Of Data Transparency. Subtitled How Christiana Care Leverages Cardiology Data to Improve Care Quality and Contain Costs, the webinar will take place on Thursday, Feb. 2.

It will include discussions on: 

  • How data transparency drives cost and outcome awareness and impacts the CV service line
  • Christiana Care's experience comparing the costs and benefits of undertaking a costing model
  • The value of case attributes

Presented by Leslie Mulshenock, Director of Heart & Vascular Services, and Matthew Esham, Heart & Vascular Service Line Manager, the webinar will also include a summary of the costs and benefit of Christiana's strategic improvement plan, which has resulted in optimal reimbursement, lower costs-per-case and higher patient satisfaction. 

A live Q & A will conclude the Feb. 2 event, which will take place at 1 p.m. Eastern time, 12 p.m. Central and 10 a.m. Pacific.

Click here to register for this complimentary event.

Latest Healthcare Cyberattack Highlights Need for Prevention 

How would you like to have to tell 34,000 patients that their data had been hacked? That’s the situation that Quest Diagnostics found itself in recently after hackers stole health information including names, birth dates, telephone numbers and lab results.

The clinical laboratory services company is just the latest victim in a long string of cyberattacks targeting protected health information. One in 13 patients stand to have their records stolen because of a healthcare provider breach, according to Accenture, an industry consulting firm. Healthcare organizations that have been the recent target of cybercriminals include:
Hollywood Presbyterian Medical Center, which paid a $17,000 ransom in bitcoin to regain control of its computer systems after a hack.
Anthem Inc., the second-largest U.S. health insurer, which had the records of nearly 80 million customers stolen.
MedStar Health, where hackers encrypted data from 10 hospitals, causing widespread confusion and delays in treatment because providers were unable to access records.
What can healthcare providers do to protect against such cyberattacks? We’ve collected a number of articles offering advice.
Tips for protecting hospitals from ransomware as cyberattacks surge
Hospitals Battle Data Breaches With a Cybersecurity SOS
Protecting a vulnerable industry against cyber attacks
5 Ways Providers Can Prevent Patient Data Breaches

What is your organization doing to protect itself from hackers? Share your strategies in our comments section below.

Leapfrog List Puts Focus on Patient Safety 

Patient safety is once again in the news with the recent release of the Leapfrog Group's Fall 2016 Hospital Safety Grade List. Almost all the hospitals on the list received a passing grade. Of the 2,633 hospitals evaluated, 844 earned an "A," 658 earned a "B," 954 earned a "C," 157 earned a "D" and 20 earned an "F."

Leapfrog's biannual program assigns A, B, C, D and F letter grades to the hospitals surveyed. When compared to previous lists, several states showed significant improvement this time. North Carolina, for example, climbed to No. 5 in this fall's list, up from No. 19 in spring 2013.

Hawaii ranked No. 1 for the first time, while Alaska, Delaware, and North Dakota, along with Washington, D.C., brought up the rear. None of the bottom-ranked states had a hospital that earned an A grade.

Improving patient safety is, of course, a major priority for healthcare providers. Research published in The Journal of Health Care Finance found that medical errors cost the United States $19.5 billion in 2008 alone. A 2016 study estimated that these mistakes cause 251,000 deaths a year in the U.S., where they are the third-leading cause of death (after heart disease and cancer). 

For more information on the Leapfrog list, including a full description of the data and methodology used, click here.
 

 

Posted by Tuesday, November 01, 2016 10:03:00 AM Categories: health IT healthcare reform healthcare today HIT hospitals patient experience of care patient satisfaction

The Best of Cardio and Health IT News: 4/14/16 

News stories you won't want to miss!

Higher patient ratings equal fewer readmissions, lower mortality

The scores patients assign their hospitals appear to correspond with the quality of the hospitals' patient outcomes, according to a study published in JAMA Internal Medicine. Researchers analyzed the scores patients assigned to the Centers for Medicare & Medicaid Services' star-rating system for more than 3,000 hospitals. Hospitals' star ratings were inversely proportional to their rates of death within a month of discharge. 

Hospitals reap $1.6M from specialists, including cardiologists

While the average primary care physician is generating less income for hospitals ($1.4 million in 2016 versus $1.56 million in 2013), that’s offset by specialist doctors, whose contribution to hospital revenues jumped 14% to $1.6 million, compared with $1.42 million three years ago. Among specialists, orthopedic physicians bring in the most business ($2.75 million each), followed by invasive cardiologists ($2.45 million) and neurosurgeons ($2.44 million.

5 ways make employees happy in a healthcare workplace

Healthcare organizations named to Fortune's 20 Best Workplaces in Health Care share a sense of camaraderie and pride in their work, and offer lessons to other hospitals and systems that strive to create a positive work environment that can attract and retain the best talent. The winning organizations overcame the natural hierarchy of a healthcare organization to create a friendly, emotionally supportive workplace where coworkers feel as though everyone is equal and they can count on coworkers to support them.

Heart, vascular department at Aurora St. Luke’s receives top accreditations

Building on its rich history as the premier heart hospital in Wisconsin and a global destination for heart care, Aurora St. Luke’s Medical Center has received two prestigious accolades from the Accreditation for Cardiovascular Excellence (ACE). Both acknowledgments from ACE reinforce Aurora St. Luke’s positioning as a global leader in cardiovascular excellence.

Momentum building for national unique patient IDs

As digitization of the healthcare system increases, issues around data exchange and medical records exchange make patient identification more challenging than ever. In the absence of a unique patient identifier system, doctors use a patient’s name and birth dates to identify them, and there can be hundreds or thousands of identical or similar names and dates in EMR systems. Get it wrong, and a diagnosis or treatment may be missed — sometimes with dire consequences.

The Best of Cardio and Healthcare News for the Week of 1/4/16 

Did you have a chance to check out the latest news from the cardiology and healthIT communities? Let us help keep you up to date on the stories you won't want to miss.

2016 may bring slower patient growth, higher wages, more expensive drugs

Late 2015 data support health systems' anticipation that the demand surge from patients newly insured under the Affordable Care Act would fade this year. Economists with the Altarum Institute say spending acceleration from the coverage expansion may have peaked last February. 

FDA clears Biotronik's peripheral stent 

The FDA has cleared Biotronik's Astron Peripheral Self-Expanding Nitinol Stent System, a device for improving luminal diameter in patients with iliac atherosclerotic lesions. The stent system is described as a self-expanding stent loaded on an over-the-wire delivery system. 

Patients increasingly turning to mobile health apps

More than 30 percent of consumers last year said they have at least one health app on their smartphones, and 60 percent are willing to have a video visit with a doctor through a mobile device, according to an online survey of 1,000 U.S. adults. An increased use of telehealth apps is one of the predictions for 2016 from the PwC Health Research Institute.

Diagnostic errors, measuring performance among top healthcare quality issues for New Year

Zeroing in on individual doctor performance, reducing diagnostic errors, standardizing performance measures, and rethinking the patient experience may be among the top agenda items for healthcare quality and safety leaders this year. There could also be a greater focus on individual doctor performance as it relates to value-based payment and quality reporting.

Family satisfaction increases when ICUs relax their visiting hours

A survey published in the American Journal of Critical Care shows patients benefit when families visit throughout the day and night. "These findings support open and patient-centered visitation guidelines in critical care settings," the researchers wrote.
 

Best of Cardio and Healthcare News: Week of 11/23/15  

Did you have a chance to check out the latest news from the cardiology community? We've captured the top industry stories from this week that you won't want to miss.

After Obamacare implementation, public still rates healthcare good or excellent

Implementation of the Affordable Care Act (AKA Obamacare) hasn’t changed how Americans rate their healthcare, according to a new Gallup poll. More than half of the respondents rated their healthcare good or excellent, but less than 24 percent were satisfied with healthcare costs. Healthcare coverage was rated positively by only 33 percent.

Diagnostic ECG waveform reading in Carestream Vue Motion viewer cleared by FDA

The U.S. Food and Drug Administration (FDA) has given clearance for diagnostic reading of electrocardiogram (ECG) waveforms on mobile tablets and desktop displays using Carestream’s Vue Motion universal viewer. The new capability would allow physicians to give faster responses to ST segment elevation myocardial infarction (STEMI) and other serious heart conditions. It would also allow physicians to simultaneously view current and prior ECGs using tools that include pan, zoom, line measurement, caliper, and gain and speed adjustments.

Cardiac outcomes improved after using intravascular ultrasound in stent implantation

After one year, patients with long coronary lesions who were implanted with an intravascular ultrasound-guided everolimus-eluting stent had a significantly lower rate of major adverse cardiac events compared with those implanted with an angiography-guided stent, according to cardiovascularbusiness.com. “Patients were implanted with an everolimus-eluting stent (Xience prime, Abbott Vascular) for long coronary lesions and randomized to receive intravascular ultrasound-guided or angiographic-guided stent implantation immediately after their pre-PCI angiogram,” the site reports. One year later, 2.9 percent of patients undergoing intravascular ultrasound-guided stent implantation suffered major adverse cardiac events, compared with 5.8 percent of patients in the angiographic-guided group.

Cardio-diagnostic processes improve with smart ECG stethoscope attachment

Rijuven’s CardioSleeve for Pediatrics, the first device that adds electrocardiogram (ECG) capabilities to transform stethoscopes into smart, mobile-connected devices, has been cleared by the FDA. The device, which can be attached to any stethoscope, can analyze for arrhythmia or murmur and identify heart failure. 

Number and severity of migraine headaches reduced by dual antiplatelet therapy following transcatheter ASD closure

The use of dual antiplatelet therapy consisting of clopidogrel and aspirin–as opposed to aspirin alone–led to fewer and less severe migraine headaches for patients undergoing transcatheter atrial septal defect (ASD) closure. That’s according to a randomized, double-blind trial. About 15 percent of patients had new-onset migraine episodes following transcatheter ASD closure, previous studies found. 

Remote monitoring system for patients with implantable pacemakers gets FDA approval

The first app-based remote monitoring system in the U.S. for patients with implantable pacemakers–called MyCareLink Smart Monitor–was approved by the FDA on Nov. 17. The system, manufactured by Medtronic, has a mobile app that is available for free on Android and Apple platforms. It also features a handheld portable device reader.

Best of Health IT News: Week of 06/04/15 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

An Ideal Transition: Multi-Campus Rollout of Echo CVIS at Orlando Health 

Read the latest case study from Diagnostic & Interventional Cardiology to learn how Orlando Health has successfully implemented LUMEDX's physician structured reporting and image management solution across five of its campuses. Read how the hospitals use standardized reports for echo in order to improve efficiency and streamline workflow.

Million Hearts Model Rewards Physicians for Prevention 

According to Medscape, the Center for Medicare & Medicaid Innovation (CMMI) recently announced a 5-year, randomized controlled trial to test the idea of paying physicians for reducing the long-term cardiovascular risk of their high-risk patients. CMMI will enroll 720 practices in the clinical trial between June and September, and the trial is scheduled to begin in January 2016. 

Improving Physicians' Communication Skills

Hospitals & Health Networks Daily reports on how patients are now rating their physicians' communication skills on the Center for Medicare & Medicaid Services' HCAHPS Survey. The survey shows that higher performance leads to better clinical outcomes, and the ratings will be linked to hospital reimbursements. 

Best of Health IT News: Week of 10/24/13 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

4 things to know about how consumers perceive and use HIT

Government Health IT covers the four priorities that providers and policymakers need to keep in mind, including access priorities, access extent, HIE, and how patients can access healthcare information. 

Non-profits sets new standards for modular EHRs

InformationWeek discusses how the Massachusetts eHealth Collaborative just achieved all three Meaningful Use Stage 2 requirements for its in-house EHR system.  

Obamacare goes live: healthcare cloud computing in action 

The big news in the healthcare IT space this week is the announcement that online enrollment of government-approved healthcare exchanges under the Affordable Care Act has gone live. 

Health IT takes hold around the world

Healthcare IT News shines the spotlight on four healthcare IT initiatives from around the world and shares experiences, insights, and learnings. 

Best of Health IT News: Week of 7/25/13 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

AHA urges quality reporting slowdown

Healthcare IT news reports on the AHA’s recommendation to slow the transition to electronic quality reporting with fewer but better-tested measures.

Report: many EHR users set to replace systems within the next year

A report from Black Book Rankings found that 17% of physician practices are looking to switch their EHR vendors by the end of 2013.

5 tips for attaining real-time claims

Healthcare Finance News shares useful tips on how adopting new technologies could help improve your business’s bottom line.  

Healthcare overhaul leads hospitals to focus on patient satisfaction

From the LA Times, we see how the national healthcare overhaul has led to a higher focus on patient experiences. Because federal payments are tied to surveys, hospitals need to “ensure that every patient and family has the best possible experience when they are hospitalized.”

 

Thursday, July 25, 2013 10:55:00 AM Categories: data HIT hospitals industry news patient experience of care patient satisfaction
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